Cours Managing across the lifecycle Itil v3
Contenu
- Introduction to IT Service Management Business and Managerial Issues
- Managing the Planning and Implementation of IT Service Management
- Management of Strategic Change
- Risk Management
- Understanding Organisational Challenges
- Service Assessment
- Understanding Complementary Industry Guidance.
PDU
5
Langue du cours
EN
Durée
5 jour(s)
Prix
4500.- CHF
Nos cours collectifs
Aucune session programmée
