Cours ITIL® Managing across the lifecycle

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Objectif

ITIL® Managing across the lifecycle course introduce you to IT Service Management Business and Managerial Issues. With this ITIL® training, you will be able to organise continual service improvement and develop its technology, implement consideration and identify critical success factors and risks. 

Contenu

  • Introduction to IT Service Management Business and Managerial Issues.
  • Managing the Planning and Implementation of IT Service Management.
  • Management of Strategic Change.
  • Risk Management.
  • Understanding Organisational Challenges.
  • Service Assessment.
  • Understanding Complementary Industry Guidance.

PDU

5

Langue du cours

EN

Durée

5 jour(s)

Prix

4500.- CHF

Nos cours collectifs

Aucune session programmée

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