Cours ITIL® Intermediate Service Transition

Imprimer Retour

Objectif

ITIL® Intermediate Service Transition course will help you to understand main concepts of Service Transition and to define Service Transition Principles. ITIL® Intermediate Service Transition course will show you how to manage and control all Service Transition activities. This ITIL® Intermediate Service Transition course also helps you to organise Service Transition.

Pré-requis

  • Certificat «ITIL® Foundation Certificate in IT Service Management».
  • Avoir suivi le cours est un pré-requis exigé pour être admis à l'examen final.

Contenu

  • Introduction to Service Transition.
  • Service Transition Principles.
  • Management and control of all Service Transition activities.
  • Service Transition Related activities around communications, commitment and organisational change.
  • Organising Service Transition.
  • Control and coordination of Service Transition technology related activities.
  • Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks.

PDU

3

Langue du cours

EN

Durée

3 jour(s)

Prix

2950.- CHF

Nos cours collectifs

Aucune session programmée

Conditions générales de vente