Cours Intermediate Service Transition ITIL v3
Contenu
- Introduction to Service Transition
- Service Transition Principles
- Management and control of all Service Transition activities
- Service Transition Related activities around communications, commitment and organisational change
- Organising Service Transition
- Control and coordination of Service Transition technology related activities
- Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks
PDU
3
Langue du cours
EN
Durée
3 jour(s)
Prix
2700.- CHF
Nos cours collectifs
Aucune session programmée
