Cours Intermediate Service Design ITIL v3
Contenu
- Management and control of all Service Design activities
- Management and application of Service Design concepts, inputs, outputs and activities
- Knowledge of Service Design principles and management of Service Design processes
- Control and coordination of Service Design technology related activities
- Justification and control of the organisational and technological issues on Service Design
- Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks.
PDU
3
Langue du cours
EN
Durée
3 jour(s)
Prix
2700.- CHF
Nos cours collectifs
Aucune session programmée
