Cours Intermediate Continual Service Improvement ITIL v3
Contenu
- Introduction to Continual Service Improvement
- Continual Service Improvement Principles
- Continual Service Improvement Process
- Continual Service Improvement Methods and Techniques
- Organisation for Continual Service Improvement
- Technology for Continual Service Improvement
- Implementation Considerations
- Critical success factors and risks.
PDU
3
Langue du cours
EN
Durée
3 jour(s)
Prix
2700.- CHF
Nos cours collectifs
Aucune session programmée
