Cours Intermediate Continual Service Improvement ITIL

Imprimer Retour

Contenu

- Introduction to Continual Service Improvement
- Continual Service Improvement Principles
- Continual Service Improvement Process
- Continual Service Improvement Methods and Techniques
- Organisation for Continual Service Improvement
- Technology for Continual Service Improvement
- Implementation Considerations
- Critical success factors and risks.

PDU

3

Langue du cours

FR

Durée

3 jour(s)

Prix

2700.- CHF

Nos cours collectifs

Aucune session programmée

Conditions générales de vente