Course MS E6293 Troubleshooting and Supporting Windows 7 in the Enterprise

Imprimer Retour

Goal

Troubleshooting and Supporting Windows 7 in the Enterprise three-day instructor-led course will teach IT Professionals, experienced with Microsoft Windows XP and Windows Vista in a Tier 2 support environment, how to support the operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment. This Troubleshooting and Supporting Windows 7 in the Enterprise course also directly supports the EDST exam

Prerequisites

In addition to their professional experience, students who attend this training should already have the following technical knowledge: Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS)

  • Microsoft Active Directory principles and management
  • Microsoft Windows Server 2008 fundamentals
  • Microsoft Windows Client fundamentals
  • Fundamentals of using the 2010 Microsoft Office system or the 2007 Microsoft Office system
  • Students who attend this training can meet the prerequisites by attending the following courses, or obtaining equivalent knowledge and skills:
  • Course 6292A: Installing and Configuring Windows 7 Client
  • Course 6420B: Fundamentals of Windows Server 2008

Content

  • Module 1: Resolving Startup Issues
  • Module 2: Using Group Policy to Centralize Configuration
  • Module 3: Resolving Issues for Hardware Devices and Device Drivers
  • Module 4: Resolving Network Connectivity Issues
  • Module 5: Resolving Remote Connectivity Issues
  • Module 6: Resolving Issues with Logon and Resource Access Lesson
  • Module 7: Resolving Issues Related to Security
  • Module 8: Resolving Issues Related to Operating Systems and Applications
  • Module 9: Resolving Performance-Related Issues
  • Module 10: Appendix A: Implementing a Troubleshooting Methodology

Course Language

EN

Duration

3 day(s)

Our group lessons

Availability on request

General conditions of sales

If you have any difficulties with physical access or require any assistance please contact our teams.