Course ITIL® Managing across the lifecycle

Imprimer Retour

Goal

ITIL® Managing across the lifecycle course introduce you to IT Service Management Business and Managerial Issues. With this ITIL® training, you will be able to organise continual service improvement and develop its technology, implement consideration and identify critical success factors and risks. 

Content

  • Introduction to IT Service Management Business and Managerial Issues.
  • Managing the Planning and Implementation of IT Service Management.
  • Management of Strategic Change.
  • Risk Management.
  • Understanding Organisational Challenges.
  • Service Assessment.
  • Understanding Complementary Industry Guidance.

PDU

5

Course Language

EN

Duration

5 day(s)

Our group lessons

Availability on request

General conditions of sales

If you have any difficulties with physical access or require any assistance please contact our teams.