Course Intermediate Continual Service Improvement ITIL

Imprimer Retour

Content

- Introduction to Continual Service Improvement
- Continual Service Improvement Principles
- Continual Service Improvement Process
- Continual Service Improvement Methods and Techniques
- Organisation for Continual Service Improvement
- Technology for Continual Service Improvement
- Implementation Considerations
- Critical success factors and risks.

PDU

3

Course Language

FR

Duration

3 day(s)

Our group lessons

Availability on request

General conditions of sales

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